If your Tecisoft.com purchase does not meet your satisfaction, you may return it within two months (60 days) of purchase. To return an item (excluding sample products), the item must be new, unused and in its original packaging.
To complete your return, we require a receipt or proof of purchase.
The appropriate tax amount by item will be included with your refund. Original shipping and handling fees (if applicable) may be deducted from the value of your refund unless the return is a result of our error. Refunds will be issued in the same form as payment originally used for purchase.
At this time we do not offer exchanges. If you would like to exchange a product, please return it using our returns process and then place a new order.