Shipping policy

United States Shipping:

Our standard transit time for shipments within the United States is 2-5 business days. This timeframe is an estimate and may vary based on your location and other factors such as weather conditions and carrier delays. We ship to all 50 states, including Alaska and Hawaii. Please note that shipping to certain remote areas may incur additional charges or extended delivery times.

 

Canada Shipping: 

The estimated transit time for shipments within Canada is 2-5 business days. However, this is subject to variation depending on factors like your location, weather conditions, and carrier delays. We deliver to all 10 provinces and be aware that shipments to some remote areas might be subject to extra charges or longer delivery times.

 

International Shipping:

We are pleased to offer international shipping to our valued customers and we ship to various countries worldwide. If your country is not available at checkout, please contact our customer service for assistance. The estimated transit time for international shipments is 5-10 business days. Please note that this is an estimate and actual delivery times may vary due to customs processing and other factors beyond our control.

 

Shipping Costs:

Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination country. You can view the estimated shipping cost at checkout before finalizing your purchase.

 

Tracking:

You will receive a tracking number via email once your order has shipped. You can use this number to track the progress of your shipment.

 

Delivery:

Please ensure that your shipping address is accurate and complete to avoid delays. We are not responsible for shipments that are lost or returned due to incorrect addresses.

 

Returns:

If you need to return an item, please refer to our return policy for instructions and conditions.

 

If you have any questions or concerns about your order or our shipping policy, please don't hesitate to contact our customer service team at sales@tecisoft.com. We're here to assist you!